FAQs
FAQs
Water bills are mailed out bi-monthly and residents have 30 days to pay before penalties are added to the account
Enrolling in Direct debit will help you avoid receiving any penalties as long as there are sufficient funds in your account. In order to sign up, please visit village hall or fill out the direct debit form in the form center and submit it to village hall.
Even if you use no water you will receive what is called a “minimum bill.” Even without consumption the water (and sewer) pipes must be kept in proper functioning condition 24 hours a day, 7 days a week and 12 months a year in order to be ready for the instant when one has use for those services. The labor and materials required in maintaining that immediate service level does cost money. Those expenses must be jointly shared between all potential users.
Yes. The Village uses an automatic withdrawal plan that you can sign up for at village hall through Direct Debit, or you can go to our Online Bill Payment website.
You can call either the Finance Department or the Public Works Department. The Village can schedule a meter reader to come out to inspect your property and/or your meter(s). The Finance Department can be reached Mon-Fri 8am-5pm or sat 9am-12pm at 847-546-2351 and the Public Works Department can be reached Mon-Fri 7am-3:30pm at 847-546-8752.
Yes. A 10% late fee is added to all water bill payments not received by the due date.
You should call the Finance department and make plans to pay in advance, or you can enroll in our automatic withdrawal plan.
As soon as your closing date has been scheduled, call the Finance Department to set up a final water bill reading. The reading will be scheduled 3 to 5 days before the closing. The final water bill must be paid before the buyers of the property can come in to pick up an occupancy certificate.
Actually only a portion of your bill goes to the Village. Approximately 5.5% of your property taxes goes to support the Village's operations.
It goes to support general administration, liability insurance and the two pension funds (police and non-police employees) the Village has for its employees. The Village is required to match employee contributions according to State law.
Bi-monthly Parking permits can be purchased at village hall for $60. An honor box is available to pay with cash at the Metra Station.
$1.50 per day.
Yes. The Village is offering an electric aggregation program.